The time has come for fashion brands that are entertaining or have already become fashion stars all on their own through gifting suits at red carpet functions to set limits, but also get involved with controlling the amount of information they leek to
bloggers and industry leaders for public consumption to destroy. Social Media is a vital asset for any company to monitor quality of customer services and merchandising. I advocate social media, but for fashion brands both retailers and designers, I ask,and / or pose an opinion. What is missing for them to succeed, is at the core element to its formation - the mystery which was most intriguing in the early years of runway shows from the 1950's through the 1990's. Brands more than ever, have to keep tabs on what people are saying about them, but now its imperative to find ways to relate to the public, socially and economically as a hole through transparency and fairness. This is good and bad.
Good because small businesses can come up and snag that velvet rope right off the carpets by producing beautiful works for us to enjoy, shop and gaga over at red carpets, while dutifully employees in the USA, made with Eco friendly textiles and get involved with social causes locally. Small businesses need only to have a slammin ecommerce site, or get a strong
online partner such that aggregates pools of designers in one shot. Well, not so fast.
Fashion enthusiasts are treated to so many cool sites ( Flash Sites, Aggregates, and Virtual Assistants ), but does it help that in one area of a site you see curated shops catering to super hip unique items, while on the same platform Luxury brands YSL and Gucci get to travel through but obviously with more exposure? Obviously they paid more to get their one way or another...so they sit there in the same company, thus it becomes an unfair playing field. Large companies leave their marks with more visibility everywhere and have bigger punch through killer talent but also with killer budgets in ad spends by paying their wears to be negotiated by Stylists to celebrities for Oscar Fashion as well. For an average consumer she shops online and naturally wants to see what the expensive items are and tries them in her virtual closet. As a consumer, they need to rethink what they are doing in our online open closet virtual shopping aids by becoming aware of the information they are providing to anyone that pays for clicks. For the big brands--it becomes a win win, as they also get to show at beautiful New York Fashion Shows, and provide large marketing budgets to pay for bloggers, engineers, and other nerds to provide information about what is being said and to also write nice things about them. (I know of this to be true having worked at Social Media agencies that managed this entity).
On the contrast, a small business not only doesn't understand the sweeping changes in Facebooks' timelines as well as all their other social media feeds, but more importantly they can't get their data information organized, nor handle and manage Analytics. Thus, they pay even more money to a company like Buddy Media, only to find out that they have to have someone as an expert in house to monitor the hole game. Small brands don't stand a chance at staying in business if you just keep trying new solutions.
Social Fresh known for providing insights and technology support to companies put together a cool webinar panel which included tech VP's to help us better understand this.
What can we all learn from this? Lets have a conversation about moving into the new Millennium while bringing it back to Art and commerce. I am not suggesting that Elites-ism is the way to go, but the fact that Henri Bendels, the purveyor of hip sold out to open branded brown and white bags across the country and now only sells Accessories, and that Derek Lam had to close his fabulously designed Soho shop on Crosby Street in Manhattan, isn't a sign? To speak nothing of the bigger more established brands? They are turning into unstoppable power machines spreading their logos everywhere, yet who fathoms them as cool anymore? Surely the kids graduating from Universities in 2020 won't own a Louis Vuitton or Burberry, because they won't be able to afford it and they value or rather embrace having any type of job that allows them to pay rent.
Don't mistake that fashion lovers, including me loves high fashion brands that produce extraordinary works of what I consider wearable art, but it has become too accessible and no longer has its own identity to stand alone as a legend such as Coco Chanel crafted. #justsayen.